International deliveries

We deliver to all countries using DHL Express

To most countries Uhip offers fast delivery with DHL Express. If you can’t find your country in the menu when you place your order, please contact our customer service.

Using DHL On Demand Delivery you have full traceability and can follow the route of your parcel from door to door. Within an hour from pickup, you will be notified of your shipment’s status and the estimated delivery date.

With DHL On Demand Delivery service, you can choose between several delivery options:
1.    Change delivery date.
2.    Leave in a safe place. 
3.    Leave with neighbour, concierge or guard.
4.    Service point or locker.
5.    Alternative address.
6.    Vacation hold.

Approximate delivery time

Normally we pack your order the day it is received or on the following day. During holiday season, public holidays or major campaigns, it may take slightly longer. Once DHL has made their pickup, delivery is made within 1-2 days to European countries, and within 2-4 days to countries outside of Europe. 

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Delivery cost

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Free returns

Uhip offers free returns for all purchases as long as you use the return label provided with the original order. DHL Express provide smooth and easy return procedure. All information is provided by your local DHL service provider. More information about how to return a product.

For more information regarding our returns policy, read our general terms and conditions.

Payment

We offer payments via PayPal or Klarna, depending on which country you live in.

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Delivery within Sweden

We use DHL and POSTNORD as freight companies within Sweden. You can choose pickup point at checkout. 

To ensure you receive notice regarding your order and parcel we need your mobile number and email address. Therefore, it is important that you review your contact details closely to make sure they are correct.

Cost

Within Sweden the delivery cost is currently 69 SEK.

Delivery time 1-3 days

Normally we pack your order the day it is received or on the following day. Freight companies deliver to your chosen pickup point within two (2) working days. Remote orders may sometimes take longer.

Partial deliveries

We aim to deliver your full order within one consignment. In some cases, a product may have a longer delivery time. If your order includes products with varying delivery times you may need to wait longer before receiving your order. Delivery time is normally shown upon placing an item in the shopping basket.

If delivery times differ more than one week, we will ship your order as separate parcels. In such cases, the delivery cost will not be affected.

Free returns

Uhip offers free returns on all purchases as long as you use the return label provided with your original order. More information about how to return a product

For more information regarding our delivery terms, read our general terms and conditions.

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Payment

Klarna is our preferred payment partner. With Klarna you can choose to pay by card immediately, make a direct bank transfer, a 30-day invoice, or pay in instalments. We recommend that you download the Klarna App for smooth and easy handling. 

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