Return a product
Did you change your mind? You can return your order within 14 days from pick up. The returns are free of charge for all our customers within EU*. Before you send anything back to us please make sure to fill out the information on the packing slip and put it back in the parcel you send back to us.
Notice! The cost of the original shipment will not be refunded.
*When using the return label that came with your parcel.
Follow these steps
Don’t you worry! You have 14 days from the date of delivery to return the product(s) you bought. It's free of charge if you situated within EU.
A Few Easy Steps:
- Fill out the information on the packing slip and pack the product(s) you want to return. Please ensure that all items are in their original packaging with the hangtags attached. Remember to put the packing slip in the bag together with the product(s).
- Attach the prepaid* shipping label** to the parcel and please make sure to remove or cover any old shipping labels from the bag.
- Simply drop off the parcel at any UPS Access Point or contact UPS to schedule a pick-up.
* For customers within the EU.
** For customers outside the EU please contact UPS for information on how to send the parcel to us. The address is Uhipwear, Centralvägen 35 D, 183 57 Täby, Sweden.
Done! Now lean back and relax. We will notify you via email once your return is received at our warehouse. It will take up to 10 working days until the money will show in your bank account.